Frequently Asked Questions (FAQ)
Where can I get a replacement fuel key for my vehicle?
Please see Nikki Vaughan in the garage office at the Wallace Transportation Facility between the hours of 7:30 am and 3:30 pm. Ms.Vaughan can be reached at (702) 799-6835 x5107
What do I do if I need a tire repaired?
There are three tire shops in vehicle maintenance. The first is at Arville and operates from 6:00am through 10:00pm M-F, the second is at the Wallace yard and its hours of operation are 6:30am through 3:00pm M-F and the third is at Key (NW yard) 7:00am through 3:30pm M-F.
After hours repairs?
Durning normal business days from 5:00am to 11:15pm , please call the Fleet Services Garage Yards:
Arville – 702-799-8104
Cheyenne – 702-799-8352
Russell – 702-799-8755
Key(Northwest) – 702-799-4695
Wallace – 702-799-6835 (Cell 702-994-9043)
After hours phone call out number outside thes hours or on weekends and holidays, please call 702-469-8402
Where do I take my Support (White Fleet) vehicle for repair?
Beginning August 9th, 2010 all white fleet vehicles will be serviced at the Eastern yard only. Arville, Cheyenne, Russell, Wallace and Key (NW yard)yards are bus priority locations and will only service white fleet vehicles in an emergency.
Effective October 1, 2018 the hours of operation for the Eastern Fleet Services Facility offices will change to 8:00 am to 5:00 pm. The office lobby will be open from 6:00am to 6:00pm for operators to drop off vehicles for service or repairs. Garage personnel will be available starting at 6:00am for minor drive up repairs. This change is being made to better serve all support fleet users.
If you need assistance between 5:00am and 8:00am or between 6:00pm and 11:15pm on normal business days, please contact the Arville Yard at 702-799-8104. if you need assistance outside these hours or on weekends and holidays, please call 702-469-8402, the after hours call out number.